HERMÈS Kelly 32 Box Retourne Bag

Pristine:
Items show no signs of being worn and include tags, box and dust bag.

Excellent:
Items are in clearly unused, but tags are not attached and boxes or dust bags are not included.

Very Good:
May show slight signs of wear such as lightly worn corners or creased leather.

Good:
May show more prominent signs of wear such as worn corners, creased leather and tarnished at hardware.

Fair:
The item was worn many times and has obvious signs of wear or defects.

Shipping
We offer free shipping on all EU orders and a flat rate of 179 SEK for all international orders. Within Europe we have an estimated delivery time of 3-4 working days.

Returns
We offer a 14-day return policy.

1. Notify us within 14 days of receiving your item.
   
2.  Merchandise must be unused and returned in the same condition as received.
   
3.  Each security tag must remain intact and attached to the item.
   
4.  Return shipment must be made via a trackable shipping method.

To initiate a return, please contact us orders@aretrotale.com

AUTHENTICITY GUARANTEED

A Retro Tale specialises in vintage and pre-owned goods from the world’s most loved fashion houses. We guarantee that all of our products are 100 percent authentic. Every item sold on our site undergoes a rigorous authentication process, in which our experts delve deep into the heritage of a brand via its craftsmanship techniques. This requires a rigorous and methodical process.

For us, authentication is about more than expertise; it offers a fascinating insight into the history of fashion and the craftsmanship involved in production.

When shopping at A Retro Tale, you can choose to pay using the payment methods offered by Klarna detailed below.

PAY NOW – You can pay using a VISA, Mastercard or AMEX card in any of our shipping countries. If you reside in Sweden, Germany, Austria or Netherlands, you may also choose to shop using other direct banking options which will also be available at check out. Payment will be taken as soon as your order is confirmed.

PAY LATER – Customers in Norway, Sweden, Denmark, Finland, Germany, Austria, Netherlands & United Kingdom can choose to buy now and pay later, when choosing this method you pay after delivery and therefore get a 14 days credit. This option will be shown to you at checkout depending on your eligibility.

If you are not eligible you will still see Pay Now options. You will receive information on how and when to pay when your order has been dispatched.

SLICE IT – Customer in Norway, Sweden, Denmark, Finland & Germany can choose to open an account with Klarna and receive monthly statements based on the option you chose. This option will be shown at checkout depending on your eligibility. If you are not eligible you will still see Pay Now option. You will receive account information when your order is dispatched.

*Please note that A Retro Tale cannot provide details of why you are not eligible to pay using our Pay Later or Slice It options. If you have any questions regarding payment, please contact Klarna customer support.