Chanel Coco Mark Heart Rhinestone Necklace

Q: What is the length and fit of this necklace?
A: The chain measures approximately 43 cm and is adjustable via the lobster clasp, so it sits around the base of the neck on most wearers. The Y-shaped drop visually elongates the neckline and layers well with longer chains.

Q: Is this solid sterling silver or silver‑plated?
A: It is Chanel fashion jewellery with a silver‑tone finish and rhinestones (strass), not solid sterling silver. Chanel’s costume pieces are typically crafted from metal with decorative finishes and crystals rather than precious metals, unless specified as fine jewellery.

Q: Is this an authentic vintage Chanel piece and how is it marked?
A: Yes—every item at A Retro Tale is thoroughly authenticated by our in‑house experts. Vintage Chanel necklaces commonly feature a Chanel signature plaque (often oval) and a country mark such as Made in Italy; stamps and plaques vary by era. We can share additional photos or details on request.

Q: Can I wear it every day or get it wet?
A: Occasional wear is recommended for vintage rhinestone pieces. Avoid water, perfume, lotions, and sweat; remove before showering, swimming, or exercising, and put jewellery on last when dressing. These habits help preserve the finish and keep the stones bright.

Q: How should I clean the rhinestones safely?
A: Do not soak or use ultrasonic/steam cleaners. Instead, gently wipe the metal and stones with a soft, dry, lint‑free cloth. For stubborn residue, very lightly dampen a cotton bud and clean with the piece held face‑down so moisture does not seep behind foil‑backed stones, then dry immediately.

Q: Will the metal tarnish or discolour over time?
A: Like most plated costume jewellery, some tarnish or dulling can occur with exposure to moisture, cosmetics, or humidity. Wipe after wear and store in the included box or a dry, lined pouch away from direct sunlight to slow oxidation and prevent abrasion.

Q: Can missing rhinestones be replaced or the necklace repaired?
A: Replacement of strass stones and minor repairs are often possible through a skilled jewellery workshop. Chanel boutiques may advise on options, but services for vintage costume jewellery vary by location and parts availability. Contact us if you’d like recommendations for trusted specialists.

Q: Is the necklace nickel‑free?
A: Materials in vintage costume jewellery can include alloys that may contain nickel. If you have sensitive skin, consider limiting direct skin contact, using a clear jewellery barrier on contact points, or wearing the necklace over clothing.

Q: What accessories are included with this item?
A: This necklace comes with a box. Everything included is listed under Accessories on this page; if an item is not listed there, it is not included.