Q: Is this Chanel Coco Mark Necklace authentic?
A: Yes. Every item at A Retro Tale is rigorously vetted by our in‑house experts and sold with our authenticity commitment. Shop with confidence.

Q: What materials is it made from? Is the metal solid silver and are the pearls real?
A: Vintage Chanel costume jewellery is typically crafted from plated base metal—in this case a silver‑tone finish—with glass or imitation pearls and decorative beads. This piece features a multi‑strand chain adorned with white beads and a large CC logo pendant embellished with faux pearls. It is not solid sterling silver and the pearls are not cultured pearls unless explicitly stated.

Q: What are the measurements and how will it sit when worn?
A: The listed wearable perimeter is approximately 120 cm. The CC pendant measures about 5.5 cm (height) x 6.5 cm (width) x 0.5 cm (depth). At 120 cm, it wears as a long sautoir/rope length that typically sits below the bust; many wearers choose to double it for a layered look. If you’d like the exact drop length or chain width, message us and we’ll measure it for you.

Q: How does it fasten and is it adjustable?
A: It secures with a lobster clasp. Length is fixed, but the sautoir format allows you to double‑wrap for a shorter layered effect. Always check the clasp is fully engaged before wear.

Q: What hallmarks or stamps should I expect on a Chanel necklace?
A: Most vintage Chanel necklaces feature an oval or round plaque stamped CHANEL, often with “Made in France/Italy” and, on many pieces, a season/date code. Placement and format vary by era. This piece is noted as France; our close‑up photos show any stamps present.

Q: Is it suitable for sensitive skin? Is it nickel‑free?
A: Fashion/costume jewellery alloys and platings may contain nickel. If you have sensitivities, consider wearing it over clothing, using a clear barrier product on contact points, and discontinuing wear if irritation occurs. We’re happy to advise further if needed.

Q: How should I care for the silver‑tone plating, beads and faux pearls?
A: Keep it dry and away from perfume, hairspray, lotions, hand sanitiser and cleaning chemicals. After wear, gently wipe with a soft, dry microfibre cloth; use a dry cotton bud around pearl/bead settings. Do not soak, use ultrasonic cleaners or chemical dips. Store individually in a pouch/box, away from humidity and direct sunlight, to preserve the finish and lustre.

Q: Can I wear it in water?
A: We don’t recommend exposing plated costume jewellery or faux pearls to water, as moisture can accelerate plating wear and dull coatings. Remove before bathing, swimming or vigorous activity.

Q: Can it be resized, repaired or replated?
A: A jeweller can often replace or adjust a clasp, add a small extender, or perform gentle replating. Pearl/bead restringing and pendant repairs may be possible through specialised workshops. We don’t offer in‑house modifications; contact us for reputable specialists. Note that alterations can affect originality and resale value.

Q: What condition should I expect, what is included, and can I return it?
A: This necklace is in Good Condition with light vintage wear possible unless stated otherwise. Accessories are not included unless specifically shown or listed—this item comes with no accessories. Returns are accepted under our standard policy; please see our Returns page for eligibility, timeframes and conditions, and ensure the item is returned in the same condition received.