Q: What material and colour is this Chanel Coco Mark Tote Bag?
A: This bag is described as satin and comes in black. The exact fibre composition is not specified in the product information.

Q: What are the bag’s measurements?
A: It measures 32 cm wide, 20 cm high and 7 cm deep. Handle and strap measurements are not provided.

Q: What can I fit inside this tote?
A: Use the listed dimensions as a guide when comparing it with your everyday essentials. Internal capacity and opening measurements are not specified, so the fit of a particular laptop, tablet or other item cannot be guaranteed. Avoid overfilling the bag to help preserve its shape.

Q: What condition is this pre-owned bag in?
A: This bag is in Very Good Condition. Both the exterior and interior show light traces of use, while the hardware remains shiny with light scratches. Please review the product photographs for a closer look at its condition.

Q: What year is this bag from, and where was it made?
A: The product information dates this bag to 2021 and lists its country of origin as France. Its serial number is shown partially as 31******.

Q: How should I clean the satin exterior?
A: Handle the surface gently with a soft cloth and avoid scrubbing or applying cleaning products that could alter its finish. As the exact fibre composition is not specified, seek advice from CHANEL or a specialist handbag cleaner before treating stains or washing the bag.

Q: How should I protect the bag from moisture?
A: Avoid prolonged exposure to moisture and direct sunlight. If the bag gets wet, gently blot it with an absorbent, lint-free cloth rather than rubbing the surface. Seek specialist advice if a mark remains.

Q: How should I store this bag when it is not in use?
A: Store it upright in a protective pouch, away from sunlight and moisture. Wrap any straps or chains in tissue paper to keep them from pressing against the bag, and avoid crushing or overfilling it.

Q: Does this bag come with a box, dust bag or authenticity card?
A: No included extras are confirmed in the product information. Please contact A Retro Tale before purchasing if a box, dust bag or authenticity card is important to you.