Q: What fits inside the Hermès Kelly Retourne 32?
A: The 32 cm Kelly typically holds daily essentials: a smartphone (including larger models), a long wallet, keys, a compact cosmetics pouch, slim sunglasses case, and a small notebook. An 11-inch tablet usually fits; a 13-inch laptop generally does not. Capacity can vary slightly by year and leather—please refer to the Measurements on this page or contact us for a tailored fit check for this exact piece.

Q: Is a shoulder strap included and can I wear it crossbody?
A: Kelly bags are designed with a single top handle and usually come with a detachable shoulder strap. Pre-loved pieces may not include the strap—please see “Accessories” to confirm what’s included. The strap is typically not adjustable and is best suited for shoulder carry; most wearers find the 32 sits quite high if worn crossbody. If strap length details are missing, just ask and we’ll measure for you.

Q: What is the difference between Kelly Retourne and Sellier?
A: Retourne construction has the seams turned inward, creating softer edges and a more relaxed silhouette with a slightly roomier feel. Sellier has outward, edge-painted seams for a sharper, more structured look. Retourne can feel a touch more forgiving for everyday use; Sellier holds a crisp shape more firmly. Choice is largely aesthetic and usage‑based.

Q: What is Hermès Box calf leather and how does it age?
A: Box calf is a classic, smooth calfskin with a refined sheen and very fine grain. It can show hairline scratches more readily than textured leathers, but many superficial marks can be gently buffed and the leather develops a beautiful patina over time. Box is sensitive to moisture; exposure to rain can mark the surface, so extra care in wet weather is recommended.

Q: How should I care for Box calf on a Kelly?
A: Keep the bag away from water, oils and prolonged sunlight. If caught in light rain, blot (don’t rub) with a soft cloth and allow to air‑dry away from heat. Use a clean, soft cloth to gently buff minor surface marks; condition very sparingly with a suitable neutral product only if needed (test first on a discreet area). Store the bag upright, lightly stuffed, in a breathable dust bag, with the strap and hardware protected from rubbing against the leather.

Q: What is the closure like and how secure is it?
A: The Kelly features a flap with sangles and a turn‑lock (touret). Many versions also include a padlock with clochette and keys. This provides good everyday security; for commuting, keep smaller valuables in an interior pocket or pouch. Please review our photos and description for the exact configuration of this piece.

Q: What does the interior typically include?
A: Kelly interiors usually have a single main compartment with one zip pocket and one slip pocket; layout and lining leather can vary by era. Some models include metal feet (clous) to help protect the base. Please refer to our photos and description for the precise interior and base details of this item.

Q: Will it fit a tablet or laptop?
A: An 11-inch tablet (e.g., iPad 11-inch class) generally fits comfortably. Slim 12-inch devices may fit depending on the sleeve and the bag’s opening. Most 13-inch laptops are a tight fit and are not recommended. Compare your device with the Measurements shown or ask us to perform a quick fit check for this exact bag.

Q: Where are the Hermès markings and date stamps located?
A: Authentic Kelly bags feature a heat‑stamp (e.g., “Hermès Paris Made in France”) and a blind stamp/date code with artisan marks, typically located on or near the interior side of a strap or inside the bag. Placement and format vary by year. We’re happy to share close‑up photos and help interpret the stamp for this piece on request.

Q: Is the Kelly 32 still produced? What about Box calf?
A: The Kelly is an ongoing Hermès icon and 32 cm remains a sought‑after size, though availability and leather offerings vary by season. Box calf appears periodically and can be limited at retail. The pre‑loved market is an excellent way to find specific size/leather combinations like a Kelly 32 in Box.

Q: What accessories are included and how do you authenticate?
A: Any included items (e.g., shoulder strap, clochette, keys, lock, dust bag, box) are listed under “Accessories.” If something isn’t mentioned there, it isn’t included—please ask us to confirm. Every item at A Retro Tale undergoes rigorous, multi‑point authentication by our in‑house experts, assessing materials, stitching, hardware, stamps, blind codes and construction. We stand behind the authenticity of all items we sell.