Q: How large are the Chanel Coco Mark Heart Rhinestone Earrings?
A: They measure approximately 3.5 cm in height and 2 cm in width. Compare these measurements with a pair you own to get a sense of how they will look when worn.

Q: What colour are the earrings?
A: They are listed as silver-coloured. The product information does not specify the metal composition, so the colour should not be taken to mean they are made of solid silver.

Q: Are the rhinestones diamonds?
A: They are described as rhinestones, not diamonds. No precious gemstones are specified in the product information.

Q: Are these earrings for pierced ears or are they clip-ons?
A: The fastening type is not specified in the product information. If you need to confirm whether they suit pierced or unpierced ears, please contact us before ordering.

Q: Are the earrings suitable for sensitive ears?
A: The metal composition and hypoallergenic status are not specified. If you have a metal sensitivity, please ask us for more details before purchasing.

Q: What condition are the earrings in?
A: They are listed in Very Good Condition, with light traces of use. The hardware is shiny with light scratches, consistent with their pre-owned condition.

Q: Do the earrings come with a Chanel box or other accessories?
A: No accessories are listed for this pair. Please check the product information if you need to confirm what is included.

Q: How should I care for the rhinestones and finish?
A: Put the earrings on after applying perfume and make-up. Gently wipe them with a soft, dry cloth, and avoid water, soap, detergents and other cleaning products to help preserve the finish and embellishments.

Q: How should I store the earrings?
A: Store each earring separately in a dry place to help prevent scratching. As no accessories are included, you can use your own soft pouch or jewellery box.

Q: Are these Chanel earrings authenticated?
A: A Retro Tale states that its items are authenticated by its experts and backed by its authenticity guarantee. An authenticity card is not listed among the accessories included with this pair.