Q: What is the length and how does it fit on the neck?
A: The necklace measures approximately 41 cm (about 16.1 in). On most necks this sits as a short necklace at the base of the neck. It fastens with a lobster clasp for secure wear.

Q: Is this sterling silver or silver-tone plated metal?
A: This is Chanel costume jewellery with a silver-tone finish and rhinestone embellishment. Chanel fashion pieces are typically crafted from plated metal with strass crystals rather than solid precious metals. The finish should be treated with care to preserve its lustre.

Q: How should I care for the rhinestones and metal finish?
A: Keep away from water, perfume, lotions and household chemicals; apply cosmetics and fragrance before putting the necklace on. After wear, gently wipe with a soft, dry cloth and store individually to avoid scratches. Do not use water, soap or chemical cleaners on the piece.

Q: Can I wear it every day?
A: You can, but as a vintage plated piece it will stay beautiful longer with mindful use. Avoid exercise, swimming, showering and sleeping while wearing it, and rotate with other pieces to minimise wear to the plating and stones.

Q: Can lost crystals be replaced in the future?
A: Chanel boutiques may assess repairs on a case‑by‑case basis, but parts for older costume jewellery can be limited. If a stone is lost, an experienced jeweller can often source and set a like‑for‑like rhinestone; however, non‑Chanel repairs may not be endorsed by the brand. We recommend discussing options with a Chanel boutique first.

Q: How do I clean it safely if it looks dull?
A: Use only a soft, non‑pilling dry cloth to gently polish the metal and stones. Avoid ultrasonic cleaners, jewellery dips and any liquid solutions, as these can damage the plating and discolour rhinestones.

Q: Is the length adjustable?
A: The necklace closes with a lobster clasp at approximately 41 cm. If you prefer extra drop, a small necklace extender can be added by a jeweller or at home; an extender is not included.

Q: What is included with this item?
A: Everything included is listed under product information on this page. For this piece, there are no additional items listed, so it is sold without a box, dust bag or papers.

Q: How do you authenticate this Chanel necklace?
A: Our specialists inspect materials, construction, signatures and stamps (for Chanel, often an oval or small plate near the clasp or on the pendant back, sometimes with season/year codes), and cross‑check against trusted references. Every item at A Retro Tale is rigorously authenticated and guaranteed genuine; further details are available on request.