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A Retro Tale
CONTACT US
You are always welcome to contact us if you have any questions:
Monday – Friday 9 - 17 CET
+ 46 10–160 60 44
[email protected]
Backed by H&M GROUP
A Retro Tale AB – Organisationsnummer 559038-7444
We make luxury accessible for all. We are proud to offer only the finest certified vintage and second-hand fashion accessories from the world's most exclusive fashion houses. All products meet our strict standard of excellence.
Pay directly or in installments
Insured and traceable deliveries
WE RECOMMEND
/ A Retro Tale
/ Digital Authenticity Certificate
/
SHIPPING
All orders are insured and trackable. Once your shipment has been issued, a link to our Track & Trace service will be provided where you can track your shipment and check delivery status online.
A Retro Tale offers free shipping to most EU countries. Click here to see the full list of eligible countries.
The shipping fee will be clearly shown during the checkout process. In some cases—such as during promotions or depending on your delivery location—shipping costs may vary. If no special rates apply, the standard international shipping fee of $49 will be charged.
We ship all orders from Sweden. Depending on your country’s import regulations, your order may be subject to customs duties, VAT, GST, or other local taxes upon arrival.
These charges are typically collected by the shipping carrier at the time of delivery and are not included in the product price.
We offer secure shipping via DHL and UPS with the following delivery time:
Outside Europe: 3-6 business days.
If you have any questions about customs, duties, or taxes, feel free to contact our customer service team — we’re happy to help!
RETURNS
A Retro Tale offers 14 days return policy upon receipt of your order.
In order to request a return, please email [email protected] with your order number and state ”return request” in your email. From there, our Customer Support will confirm that your return request has been approved and further instructions will be provided by email.
Please note that the return shipping fee is covered by the returnee and all return shippings to A Retro Tale must be traceable. Thus, please retain your receipt of shipping and tracking number until your return has been completed and you have received your refund.
Please allow up to 10 business days for your return to be completed from the return shipping date as shipping time might vary depending on shipping country and shipping provider.
AUTHENTICITY GUARANTEED
A Retro Tale specialises in vintage and pre-owned goods from the world's most loved fashion houses. We guarantee that all of our products are 100 percent authentic. Every item sold on our site undergoes a rigorous authentication process, in which our experts delve deep into the heritage of a brand via its craftsmanship techniques. This requires a rigorous and methodical process.
For us, authentication is about more than expertise; it offers a fascinating insight into the history of fashion and the craftsmanship involved in production.
/ A Retro Tale
350 HKD
Digital Certificate of Authenticity – Security and value for Your Investment
In addition to our own authenticity guarantee, we also offer certificates of authenticity issued by independent and industry-leading third-party services:
- Entrupy
- Real Authentication
These services specialize in various brands and product categories to ensure the highest possible accuracy. When you purchase this service, you receive a certificate from one of these leading and independent companies. Please note that if you order more than one product, the service will apply to only one of the items in your order.
Why choose a third-party certificate of authenticity?
Ensure authenticity: In addition to A Retro Tale’s authenticity guarantee, a well-known independent party verifies the authenticity.
Enhance value: A certificate makes resale easier and helps maintain the product’s market value.
Insurance documentation: Perfect to have if your insurance company requires proof of authenticity.
The certificate is delivered digitally to your email address 17 days after you purchase, making it simple and convenient.
With our certificate of authenticity, you gain both security and added value—an investment in your investment!
Please note that Jaquemus, The Row, Longines, Tiffany, Universal Genève, Moncler, Van Cleef and Cartier items are not eligible for the Certificate of Authenticity. However, some products may already include their original authenticity card. Additionally, please be aware that delivery times may vary due to the certificate creation process.
Product Information
Delivery & Returns
Authentication
Contact an expert
Customs fee and local taxes may apply upon delivery
Fast delivery, fully insured and traced
Export deal 15% off sitewide
Read more about our authenticity process here.
Buy a digital authenticity certificate above or here as validation and extra piece of mind
You are always welcome to contact us if you have any questions:
Monday – Friday 9 - 17 CET
VERIFIED EXPERT
+ 46 10–160 60 44
Luxury giftbox
131 HKD
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