Q: What size is this Chanel Caviar Medium Boy Bag?
A: This is the Medium Boy model, measuring approximately 25 cm wide × 15 cm high × 7 cm deep. These are the measurements of this specific bag, which should take precedence over general Boy Bag size guides.

Q: What can I fit inside it?
A: It should accommodate everyday essentials such as a smartphone, a compact wallet or cardholder, keys and a lipstick. Actual capacity depends on the dimensions of your belongings and how you pack them. Avoid overfilling the bag to help preserve its shape.

Q: Can I wear it on the shoulder or crossbody?
A: The Boy Bag's chain strap can be doubled for shorter shoulder wear or extended for a longer shoulder or crossbody style. The listed strap measurements for this piece are approximately 28/50 cm. Crossbody comfort and where the bag sits will depend on your height, build and clothing.

Q: What is caviar leather?
A: Caviar is Chanel's term for leather with a distinctive pebbled grain, commonly grained calfskin. This bag is the black caviar version. Its textured surface does not make it immune to marks or wear, so careful handling is still important.

Q: What condition is this pre-owned bag in?
A: This bag is in Very Good Condition. The exterior has light marks and creasing, the interior has light wear to the lining, and the hardware remains shiny with light scratches. Please review the product photographs alongside these condition details before purchasing.

Q: How does the Boy Bag closure work?
A: The Boy design features a double-C push-button clasp rather than the rotating turn-lock found on Chanel's Classic Flap. Press the clasp's release buttons to open the flap, and close it gently without forcing the hardware.

Q: Does it come with a box, dust bag or authenticity card?
A: The product information lists a serial number tag. A box, dust bag and authenticity card are not listed, so please do not assume they are included. Check the product information for the confirmed contents supplied with this piece.

Q: What is the serial number, and does it prove authenticity?
A: The recorded serial number is 28244484. A serial number is one identifying detail, but it should not be treated as proof of authenticity on its own. Assessing authenticity requires examining the bag's materials, construction, markings and hardware together.

Q: How should I care for and store this bag?
A: Gently clean it with a soft cloth and avoid care products that could alter the leather's finish. Protect it from prolonged sunlight, heat and moisture. If it gets wet, blot it carefully with an absorbent, non-pilling cloth. Store it upright in a protective pouch, with tissue paper around the chain to prevent pressure marks, and avoid overfilling it.