Q: Is this Chanel Coco Mark Long Necklace authentic?
A: Yes. Every item at A Retro Tale is rigorously vetted by our in‑house experts and sold with our authenticity commitment. Shop with confidence.

Q: What materials is it made from? Is it solid gold?
A: Chanel costume jewellery is typically crafted from plated base metal with a gold‑tone finish, often paired with faux (glass) pearls. This piece features gold‑tone hardware and faux pearl embellishments; it is not solid gold. If you’d like us to confirm any specific composition details on this necklace, just ask and we’ll provide close‑ups.

Q: How long is it and where will it sit when worn?
A: The chain perimeter is approximately 82 cm. On most wearers this corresponds to an opera length that sits around the bustline; it can be worn long or doubled for a layered look. If you’d like precise drop length or a photo on model for scale, message us and we’ll provide it.

Q: How does it fasten?
A: It features a spring ring clasp for secure closure, as shown in our photos. Always ensure the clasp is fully closed before wear.

Q: What hallmarks or stamps should I expect on a vintage Chanel necklace?
A: Many vintage Chanel necklaces include an oval or circular signature plaque stamped CHANEL, often with “Made in France/Italy” and, on some eras, a two‑digit date plus a season letter (e.g., P for Spring, A for Autumn). Placement and format vary by collection and year—please refer to our close‑up images for any stamps present on this piece.

Q: Is it suitable for sensitive skin? Is it nickel‑free?
A: Fashion/vintage jewellery alloys may contain nickel. If you have sensitivities, consider wearing the necklace over clothing, using a clear barrier product on contact points, and keeping the skin dry. Discontinue use if irritation occurs and contact us for guidance.

Q: How should I care for the gold‑tone plating and faux pearls?
A: Keep the necklace dry and away from perfume, lotions, hairspray and hand sanitiser. Apply fragrance and cosmetics before putting on your jewellery. After wear, gently wipe with a soft, dry microfibre cloth; avoid soaking, ultrasonic cleaners and chemical dips. Store it separately in a pouch/box, away from humidity and direct sunlight, to minimise scratches and preserve lustre.

Q: Can I wear it in water, at the gym or to sleep?
A: We recommend removing costume jewellery before showering, swimming, exercising or sleeping. Moisture and friction can accelerate plating wear and affect faux pearls and glued elements over time.

Q: Can it be resized, repaired or replated?
A: A jeweller can often add a short extender, adjust/replace a clasp, and perform gentle replating. Pearl or bead restringing may be possible if ever needed. We don’t offer in‑house modifications; contact us for reputable specialists. Note that alterations can affect originality and resale value.

Q: What condition should I expect, what is included, and can I return it?
A: This necklace is in Very Good Condition with light signs of careful wear possible unless noted otherwise. Accessories are not included unless specifically shown—this item comes with no accessories. Returns are accepted under our standard policy; please ensure the item is returned in the same condition received.