Q: What are the dimensions of this Chanel Caviar Kelly Top Handle Bag?
A: The bag measures 25 cm wide, 22 cm high and 9 cm deep. The listed handle measurement is 10 cm.

Q: What can I fit inside this bag?
A: Based on its dimensions, it should accommodate everyday essentials such as a phone, a compact wallet, keys and a few small cosmetics. Actual capacity depends on the size of your belongings and the interior layout; avoid overfilling the bag.

Q: Can this bag be worn on the shoulder or crossbody?
A: This is a top-handle model intended for hand carrying. No shoulder strap or strap measurement is listed in the product information, so shoulder or crossbody wear should not be assumed.

Q: What condition is this pre-owned bag in?
A: It is rated Very Good Condition. Both the exterior and interior show light traces of use, while the hardware remains shiny with light scratches.

Q: What colour is this bag, and where was it made?
A: This bag is white, and its country of origin is listed as France.

Q: Is the Chanel Kelly the same as the Hermès Kelly?
A: No. The Chanel Kelly is a separate Chanel top-handle design, not a Hermès bag. The shared Kelly name does not mean the two models have the same construction or features.

Q: What is included with this bag?
A: A serial number tag is listed in the product information. A box, dust bag and authenticity card are not listed, so they should not be assumed to be included.

Q: How can I help prevent colour transfer onto the white leather?
A: Avoid prolonged contact with dark clothing or fabrics that may transfer dye. Chanel recommends limiting contact between light and dark colours to reduce the risk of colour bleeding onto leather or clothing.

Q: How should I clean and protect this bag?
A: Gently wipe it with a soft cloth and avoid cleaning products that could damage the leather finish. Protect it from prolonged sunlight, artificial light and moisture. If it gets wet, carefully blot it dry with an absorbent, non-pilling cloth.

Q: How should I store the bag when it is not in use?
A: Store it upright in a protective pouch or breathable dust bag, away from light and moisture. Avoid compressing or overfilling it, and use tissue paper to protect any hardware that could rub against the leather.