Chanel Coco Mark Heart Rhinestone Earrings

Q: Are these Chanel Coco Mark Heart Rhinestone Earrings authentic?
A: Yes. Every item at A Retro Tale is rigorously vetted by our in‑house experts and sold with our authenticity commitment. Shop with confidence.

Q: What are they made from? Are they solid gold and real diamonds?
A: Chanel fashion jewellery is typically crafted from plated base metal in a gold‑tone finish and embellished with strass (rhinestone) crystals. These earrings are not made of solid gold and the stones are not diamonds unless explicitly stated. Please review our close‑up photos and contact us if you’d like us to confirm any composition details for this pair.

Q: Are they for pierced ears and how do they fasten?
A: Yes—this pair features a post‑back closure for pierced ears with butterfly backs. Always ensure the backs are fully seated before wear. For extra security or added comfort, you can use larger disc backs or silicone stabilisers behind the lobe.

Q: How big are they and how will they look on?
A: Approximate measurements are 1.0 cm (height) x 1.8 cm (width) x 1.3 cm (depth). They read as petite heart studs with sparkling crystal detail. If you’d like the gram weight or a photo on ear for scale, message us and we’ll provide it.

Q: What hallmarks or stamps should I expect on Chanel earrings?
A: Many Chanel earrings feature an oval or round plaque stamped CHANEL; some include a country of origin (France or Italy) and a seasonal code (e.g., 01P for Spring 2001). Placement and format vary by era and model. Our listing photos show any stamps present on this piece.

Q: Are they suitable for sensitive ears? Are they nickel‑free?
A: Fashion jewellery alloys can contain nickel. If you have sensitivities, consider using a clear barrier product on the post and back, choose larger silicone/disc backs to reduce movement, keep the area dry, and discontinue use if irritation occurs. Contact us for tailored advice.

Q: How should I care for the gold‑tone finish and rhinestones?
A: Keep them dry and away from perfume, hairspray, lotions and hand sanitiser. Put earrings on last and remove first. After wear, gently wipe with a soft, dry microfibre cloth; use a dry cotton bud around stone settings. Do not soak or use chemical dips/ultrasonic cleaners. Store individually in a pouch/box, away from humidity and direct sunlight, to preserve the plating and sparkle.

Q: Can I wear them in the shower, swimming, at the gym or to sleep?
A: We recommend removing fashion jewellery before showering, swimming, exercising or sleeping. Moisture, sweat and friction can accelerate plating wear and may loosen stones over time.

Q: What if a stone comes loose or I need a repair?
A: Chanel boutiques may offer assessment and repair services for their creations (availability varies by location and era of the piece). We don’t perform in‑house repairs, but we’re happy to recommend reputable specialists. Please note that modifications can affect originality and resale value.

Q: What condition should I expect, what is included, and can I return them?
A: These earrings are in Very Good Condition with light signs of careful wear possible. This listing includes a box. Returns are accepted in line with our standard policy—please see our Returns page for eligibility, timeframes and conditions, and ensure the item is returned in the same condition received.