Q: What is the Cartier Tank Française 20mm Ref 2384?
A: It’s a classic, Swiss‑made Cartier Tank Française in stainless steel with a 20mm case, white dial and a quartz movement. The small 20mm size offers an elegant, refined profile ideal for petite to medium wrists.

Q: What movement and battery does it use, and how long will the battery last?
A: The watch uses a Swiss quartz movement. Most similar Cartier quartz models take a standard 1.55V silver‑oxide cell (often a 371 or 377), but the exact battery can vary—please have a qualified watchmaker confirm. Typical battery life is around 2–3 years depending on use and storage.

Q: Is it water‑resistant and can I wear it in the shower or swim?
A: As a vintage watch, water resistance is not guaranteed. Treat it as splash‑resistant at best and avoid showering, swimming or submersion. If light moisture resistance is desired, have the gaskets inspected and the watch pressure‑tested by a professional, and always ensure the crown is fully pushed in.

Q: Will it fit my wrist and can the bracelet be adjusted?
A: The bracelet fits up to approximately 17cm. It can be sized by adding or removing links; additional links may be sourced subject to availability. Contact us with your wrist measurement for guidance before purchase or dispatch.

Q: How do I set the time on the Tank Française quartz?
A: Gently pull the crown out one click and rotate to set the time. Push the crown back in firmly when finished. If your watch has any additional functions, we recommend having a watchmaker demonstrate setting to avoid damage.

Q: Does this model have a sapphire crystal?
A: Most Tank Française references feature a scratch‑resistant sapphire crystal. If you’d like us to confirm the crystal type on this specific watch, please contact us and we’ll verify.

Q: Can I swap the bracelet for a strap?
A: The Tank Française uses an integrated bracelet design, so strap changes are not as straightforward as standard lug‑style watches. A professional can advise on compatible Cartier parts or alternatives, but most owners keep the original bracelet and adjust it for fit.

Q: What is the condition and what’s included?
A: Overall condition is Very Good inside and out; the hardware is shiny with light scratches consistent with careful vintage wear. The watch is delivered without original accessories (box/papers). Please review the photos for the best representation of its state.

Q: How should I care for a vintage Cartier quartz watch?
A: Wipe the case and bracelet with a soft microfibre cloth. Avoid abrasive cleaners, solvents, perfumes and magnets. Replace the battery promptly when it runs low to prevent leakage, and have seals checked periodically if you want basic splash resistance.

Q: Is it authentic and do you offer a guarantee?
A: A Retro Tale specialises in authentic luxury vintage accessories and professionally authenticates every item. All watches come with a 12‑month movement guarantee. We offer free insured DHL shipping, a 14‑day return policy, and 0% customs fees for EU buyers.