Q: What are the measurements and strap drop of this Chanel Caviar Wallet On Chain (WOC)?
A: This piece measures approximately 19 × 12 × 4.5 cm with a chain drop around 60 cm, making it comfortable to wear crossbody or on the shoulder.

Q: What typically fits inside a WOC?
A: Everyday essentials such as a smartphone (most standard models), cards in the built-in slots, notes, keys and a small lipstick or compact. Removing a separate wallet maximises space—avoid overstuffing to maintain the bag’s shape.

Q: Will it fit an iPhone Pro Max?
A: Fit varies by generation and case thickness. Many owners report a Pro Max can fit diagonally without a bulky case, while others find it too tall. We recommend comparing your device to the bag’s measurements and, if possible, testing without a case.

Q: Is the chain removable or adjustable? How can I shorten it?
A: The chain is fixed-length (not removable or adjustable). You can shorten the drop by doubling the chain, tucking part of it inside, or using a discreet strap-shortening clip if desired.

Q: How durable is Chanel caviar leather and how should I care for it?
A: Caviar leather (grained calfskin) is admired for its pebbled texture and resistance to surface scratches. Wipe with a soft, dry cloth after use, keep away from moisture and colour transfer, store out of direct sunlight/heat, and condition sparingly with a leather-appropriate product. Seek professional care for deeper cleaning or restoration.

Q: What are the interior features of the classic WOC?
A: The classic WOC typically has multiple compartments with around six card slots, a zip pocket, and an additional slip pocket. This item also features a full-length zip pocket inside the flap, an external slip pocket and a snap-button closure.

Q: Can I wear it as a clutch?
A: Yes. Tuck the chain inside to carry it as a chic clutch for events and evenings.

Q: How is authenticity verified, and what does serial number 28711770 indicate?
A: Every item at A Retro Tale is authenticated using multi‑point checks of materials, stitching, hardware, stamps and serial codes. A serial number beginning with 28 indicates production around 2019. Items included with this piece are listed under product information.

Q: Any storage tips to maintain shape and condition?
A: Store in a breathable dust bag, loosely stuff with acid‑free tissue to support the structure, keep the chain tucked to prevent imprints on the leather, and avoid placing heavy objects on top.

Q: What is included with this item?
A: As listed under product information, this piece comes with the box and authenticity card. If an item is not listed there, it is not included.