Q: Is this Chanel Coco Mark Pearl Necklace authentic?
A: Yes. Every item at A Retro Tale is rigorously vetted by our in‑house experts and sold with our authenticity commitment. Shop with confidence.

Q: Is the pearl real? What materials is this necklace made from?
A: The pendant features a large faux (imitation) pearl with crystal and seashell embellishments, set on silver‑tone hardware with the signature CC logo. Chanel fashion jewellery often uses glass or imitation pearls, rhinestones/crystals and plated base metal; it is not solid gold or sterling silver unless explicitly stated.

Q: What are the measurements and how will it sit when worn?
A: The chain perimeter is approximately 68 cm. The pendant is about 6 cm (height) x 3 cm (width) x 2 cm (depth). At 68 cm, it typically sits below the collarbone toward the upper chest on most wearers. If you’d like the exact drop or gram weight, message us and we’ll measure it for you.

Q: How does it fasten, and can the length be adjusted?
A: It secures with a lobster clasp. The original chain is not designed to be resized, but a small necklace extender can be added by a jeweller if you prefer extra length. Contact us for recommendations.

Q: What hallmarks or stamps should I expect on vintage Chanel jewellery?
A: Authentic Chanel pieces commonly bear an oval or circular plaque or engraving with “CHANEL,” the interlocking CC, a country of origin (often “Made in France”), and—on many eras—a date/season code. Placement varies by collection (often near the clasp or on the pendant). Our close‑up photos show any marks present on this necklace.

Q: How should I care for plated metal, faux pearls and crystals?
A: Keep the necklace dry and avoid contact with water, perfume, lotions, hairspray, hand sanitiser and cleaning chemicals. After wear, gently wipe with a soft, dry microfibre cloth and store it separately in a pouch/box to prevent scratches. Do not soak, use ultrasonic cleaners or chemical dips; abrasive polishes can damage plating and stones.

Q: Can I wear it in the shower, pool or at the gym?
A: We recommend removing it before showering, swimming or exercising. Moisture, chlorine, salt and friction can accelerate finish wear and may affect settings/adhesives on vintage pieces.

Q: Is it suitable for sensitive skin? Is it nickel‑free?
A: Fashion/costume jewellery alloys and platings may contain nickel. If you have sensitivities, consider wearing over clothing, using a clear barrier product on contact points, and keeping skin dry beneath the chain. Discontinue wear if irritation occurs and consult a professional for guidance.

Q: Can it be repaired, polished or replated?
A: A competent jeweller can typically replace or adjust a clasp, add a short extender, secure stones and perform light replating if desired. Brand servicing for costume jewellery is at the maison’s discretion and may vary. Note that alterations may affect originality and resale value—ask us for reputable specialists if needed.

Q: What condition should I expect, what is included, and can I return it?
A: This piece is in Good Condition (353327), with gentle signs of wear consistent with vintage use. It comes with no accessories unless specifically shown or listed. Returns are accepted under our standard policy—please see our Returns page for eligibility, timeframes and conditions, and ensure the item is returned in the same condition received.