Q: Does ‘New Jackie’ mean this bag is unused?
A: No. New Jackie is the Gucci model name. This is a pre-owned bag listed in very good condition, with light signs of use.

Q: What are the bag’s dimensions?
A: It measures approximately 36 cm wide, 29 cm high and 5 cm deep. The listed handle measurement is 23 cm, and the strap measurement is 35 cm.

Q: What fits inside?
A: Its dimensions make it suitable for everyday essentials such as a phone, wallet, keys and a small pouch. The 5 cm depth limits bulkier items. If you need to carry a particular device, compare its measurements with the bag’s dimensions before purchasing; laptop fit has not been confirmed.

Q: Does it come with a shoulder strap?
A: Yes. A shoulder strap is included, as noted in the product information. Its listed measurement is 35 cm; crossbody fit has not been confirmed.

Q: What condition is this particular bag in?
A: The exterior and interior are both rated very good, with light signs of use. The hardware is shiny with light scratches. Please review the product photographs for a closer look at this individual bag.

Q: Where was the bag made?
A: The country of origin listed for this bag is Italy.

Q: How is its authenticity checked?
A: A Retro Tale’s experts review the details of its pre-owned pieces as part of the company’s authentication process. This bag is sold as an authentic Gucci item.

Q: How should I care for and store it?
A: Gently wipe it with a soft, dry cloth after use. Keep it away from rain, heat, direct light and humidity, and avoid applying cleaning products without material-specific advice. Store it so the bag and strap are not sharply bent, with nothing heavy placed on top.