Tiffany & Co Return to Tiffany Double Heart Necklace

Q: Is this Tiffany & Co. Return to Tiffany Double Heart Necklace authentic?
A: Yes. Every item at A Retro Tale is rigorously vetted by our in‑house experts and sold with our authenticity commitment. Shop with confidence.

Q: What is it made from? Is the pink heart enamel?
A: This piece is crafted in sterling silver (925) with a pink enamel heart alongside an engraved heart tag from Tiffany’s Return to Tiffany line. Tiffany identifies this style as sterling silver with an enamel finish on a fine chain. If you’d like us to confirm any detail on this exact necklace, just ask and we’ll share close‑ups of the hallmarks.

Q: What are the measurements and how will it sit when worn?
A: The chain perimeter is approximately 41 cm. The double‑heart pendant is about 1.2 cm (height) x 1.1 cm (width) x 0.2 cm (depth). At 41 cm (about 16 inches), it typically sits at the collarbone on most wearers for a delicate, everyday look.

Q: How does it fasten?
A: It features a spring ring clasp closure. Always ensure the clasp is fully closed before wear and avoid hard pulls on the chain.

Q: What hallmarks or stamps should I expect on a Tiffany sterling silver necklace?
A: Tiffany sterling silver pieces typically bear the TIFFANY & CO. maker’s mark and a fineness stamp such as “925”, with placement varying by model (e.g., on the pendant reverse or a chain tag). Exact stamps and their locations are shown in our listing photos for this item.

Q: Can I wear it in the shower, swimming or at the gym?
A: Tiffany advises removing jewellery before showering, bathing, swimming, exercising and before applying lotions, hair products or fragrance. Keeping the piece dry helps minimise tarnish and protects the enamel finish.

Q: Is it suitable for sensitive skin? Is sterling silver nickel‑free?
A: Sterling silver is 92.5% pure silver, typically alloyed with other metals (most commonly copper). Many people with sensitive skin find sterling silver comfortable, but sensitivities vary. If irritation occurs, discontinue wear and consult a jeweller or dermatologist.

Q: How should I care for the sterling silver and enamel?
A: After wear, wipe gently with a soft, dry polishing cloth. For a deeper clean, use mild soap and lukewarm water, rinse and dry thoroughly. Keep it away from chlorine, bleach and harsh chemicals, and avoid ultrasonic cleaners or chemical dips—especially around the enamel. Store it separately in a pouch or box to prevent scratches and minimise friction on the enamel. Professional cleaning at Tiffany is recommended periodically.

Q: Can the chain be lengthened or shortened? Do Tiffany offer repairs?
A: Tiffany & Co. provides cleaning and repair services and can assess chain length adjustments on a case‑by‑case basis. We’re happy to help you start a service request or suggest reputable specialists.

Q: What condition should I expect, what is included, and can I return it?
A: This necklace is in Very Good Condition with light signs of careful wear possible unless otherwise noted. This listing includes no accessories unless specifically shown or stated. Returns are accepted in line with our standard policy—please see our Returns page for eligibility, timeframes and conditions, and ensure the item is returned in the same condition received.