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Delivery & Returns

Delivery & Returns

ORDERS & SHIPPING

Custom fees & Sales tax

How much is the shipping cost?

What is the expected delivery time for orders?

RETURNS & EXCHANGES

What is your return policy?

How do I make a return?

How long does it take for my return to be completed?

Do you offer free returns?

How do I get a refund?

Do you accept returns in the Mood store?

I have removed the security tag, can I still return the item?

I still need help with my return, who do I get in touch with?

MARKET & LANGUAGE

Global (USD)

NEWSLETTER

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Help & Support

Sell

A Retro Tale

CONTACT US

You are always welcome to contact us if you have any questions:

Monday – Friday 9 - 17 CET
+ 46 10–160 60 44
[email protected]

Backed by H&M GROUP

A Retro Tale AB – Organisationsnummer 559038-7444

We make luxury accessible for all. We are proud to offer only the finest certified vintage and second-hand fashion accessories from the world's most exclusive fashion houses. All products meet our strict standard of excellence.

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