Q: What size is this Chanel Caviar Kelly Top Handle Bag?
A: This is the Medium model, measuring 32 cm wide, 24 cm high and 10 cm deep. The handle measurement is 8 cm.

Q: What colour and material is the bag?
A: This bag is black and is identified as the Caviar version of Chanel’s Kelly Top Handle model.

Q: Can this bag be worn on the shoulder or crossbody?
A: It is a top-handle bag intended for handheld carrying. No shoulder strap is listed in the product information, and shoulder or crossbody wear is not confirmed for this item.

Q: What can I fit inside this bag?
A: Its dimensions suggest room for everyday essentials such as a phone, purse, keys and a small cosmetics pouch. Actual capacity depends on the size of your belongings and the internal layout. Laptop fit has not been confirmed, so compare your device’s measurements carefully and avoid overfilling the bag.

Q: What condition is this pre-owned bag in?
A: The bag is rated Very Good overall. The exterior is in Very Good condition with minor corner wear. The interior is in Good condition with light scratches and peeling in the inner pocket. The hardware remains shiny with light scratches.

Q: Does this bag come with a dust bag or authenticity card?
A: The product information lists a dust bag and serial number tag. An authenticity card and box are not listed as included. The recorded serial number is 6458917.

Q: Where was this Chanel bag made?
A: The country of origin is listed as France.

Q: How should I clean the bag, particularly around the peeling inner pocket?
A: Chanel recommends using a soft cloth and avoiding care products that could alter the finish. Avoid rubbing or picking at the peeling area in the inner pocket; seek a professional assessment before attempting any treatment or repair.

Q: How should I store the bag, and what should I do if it gets wet?
A: Store it upright in its dust bag, away from prolonged sunlight, artificial light and moisture. Avoid overfilling it to help preserve its shape. If it gets wet, gently dry the affected area with an absorbent, non-pilling cloth.