Q: What condition is this Chanel Coco Mark Necklace in?
A: This pre-owned necklace is in very good condition, with light traces of use. The hardware remains shiny with light scratches. Please review the product photographs for a closer look at its condition.

Q: How long is the necklace, and is it adjustable?
A: The necklace is listed as one size, with a maximum circumference of 68 cm. The minimum length and adjustment mechanism are not specified in the product information, so please contact us if you need a particular fit.

Q: Is this necklace made from solid gold?
A: Gold is the listed colour, not a confirmation of solid-gold construction. The metal composition and any plating are not specified in the product information, so this piece should not be assumed to be solid gold.

Q: Does the necklace come with a box or other accessories?
A: No accessories are included, as stated in the product information. An original CHANEL box or pouch is therefore not included with this necklace.

Q: How should I clean the necklace?
A: Gently wipe it with a soft, dry cloth to preserve its shine. CHANEL’s costume jewellery guidance advises against cleaning with water, soap, detergents, chemicals or solvents, which may damage the finish.

Q: Can I wear it in the shower, while swimming or when exercising?
A: Remove the necklace before showering, swimming or exercising to minimise contact with water and protect it from knocks and scratches. Apply perfume and make-up before putting it on. If it gets wet, carefully dry it with a soft, absorbent, lint-free cloth.

Q: How should I store the necklace?
A: Store it separately in a soft jewellery pouch to prevent contact with other pieces and reduce scratches. Keep it away from moisture and prolonged exposure to sunlight or artificial light. As no pouch is included, you will need to provide your own.

Q: Is this necklace suitable for sensitive skin?
A: The metal composition is not specified, so we cannot confirm that it is nickel-free or hypoallergenic. If you have a known metal sensitivity, please contact us for further information before purchasing.