If you have any questions about customs or sales taxes, please don't hesitate to contact our customer service team – we're happy to help!
Please note that for specific information regarding customs duties, taxes, or import fees applicable to your order, we recommend contacting your local customs authority, as these costs are determined locally.
How much is the shipping cost?
A Retro Tale offers free and secure shipping to the U.S. Please note that U.S. customers are responsible upon delivery for any import duties, goods and services tax (GST), value added tax (VAT), customs fees, and any other tax on top of the A Retro Tale listed price. Delivery delays may occur due to external factors such as customs clearance, holidays etc.
Outside EU, Åland and UK:
Please note that customers outside of EU, Åland and UK are responsible upon delivery for any import duties, goods and services tax (GST), value added tax (VAT), customs fees, and any other tax on top of the A Retro Tale listed price. Delivery delays may occur due to external factors such as customs clearance, holidays etc.
For more information regarding fees related to import to your destination, please contact us at [email protected].
What is the expected delivery time for orders?
We offer secure shipping via UPS with the following delivery time:
Europe: 1-4 business days.
Outside Europe: 2-4 business days.
All orders are insured and trackable. Once your shipment has been issued, a link to our Track & Trace service will be provided where you can track your shipment and check delivery status online.
Please note that deliveries may take longer than usual during holidays and sales periods.
Below is a list of Swedish public holidays (red days) in 2025 that may affect our deliveries. On these days, many transport services and terminals are closed or operating at limited capacity.
1 januari – New Year’s Day
6 januari – Epiphany
3 april – Good Friday
5 april – Easter Sunday
6 april – Easter Monday
1 maj – Labour Day
14 maj – Ascension Day
6 juni – Sweden’s National Day
20 juni – Midsummer Day
31 oktober – All Saints’ Day
25 december – Christmas Day
26 december – Boxing Day
NEWSLETTER
Get 10% off your first purchase and discover exclusive offers before anyone else! See discount terms here.
Help & Support
+46 10-160 60 44
Monday - Friday 9-17 CET
Contact us
Norrlandsgatan 15, 111 43 Stockholm
Mood Stockholm - Floor 3
Opening hours:
Mon-Fri: 10-19
Sat: 10-18
Sun: 11-17
CONTACT US
You are always welcome to contact us if you have any questions:
Monday – Friday 9 - 17 CET
+ 46 10–160 60 44
[email protected]
Backed by H&M GROUP
A Retro Tale AB – Org.nr 559038-7444
We make luxury accessible for all. We are proud to offer only the finest certified vintage and second-hand fashion accessories from the world's most exclusive fashion houses. All products meet our strict standard of excellence.
Pay directly or in installments
Insured and traceable deliveries
NEWSLETTER
Get 10% off your first purchase and discover exclusive offers before anyone else! See discount terms here.
CONTACT US
USA
We make luxury accessible for all. We are proud to offer only the finest certified vintage and second-hand fashion accessories from the world's most exclusive fashion houses. All products meet our strict standard of excellence.We make luxury accessible for all. We are proud to offer only the finest certified vintage and second-hand fashion accessories from the world's most exclusive fashion houses. All products meet our strict standard of excellence.
HELP & SUPPORT
CONTACT US
Norrlandsgatan 15
Mood Stockholm - Floor 3
Insured and traceable deliveries
