Q: What size is this Hermès Herbag Zip 31?
A: This bag measures 31 cm wide, 25 cm high and 11 cm deep. It is the PM variant, with a recorded handle measurement of 8 cm and strap measurement of 45 cm.

Q: What can I fit inside the Herbag Zip 31?
A: Its dimensions make it suitable for everyday essentials such as a phone, wallet, keys, sunglasses and a small diary or cosmetics pouch. Capacity depends on the size of your belongings and how you pack them. Laptop fit is not confirmed for this particular bag; compare your device and its sleeve with the listed measurements before purchasing.

Q: Can I carry this bag over the shoulder or across the body?
A: The Herbag Zip 31 is designed for carrying by its top handle or over the shoulder using its strap. Crossbody comfort depends on your height, build and clothing, so it should not be assumed. This bag's recorded strap measurement is 45 cm.

Q: What colour and materials does this bag have?
A: This particular bag is listed as grey. The Herbag design combines a fabric canvas body with a leather upper section, creating a more casual alternative to an all-leather handbag. The precise canvas weave and leather type are not specified in the product information.

Q: How does the Herbag Zip 31 close, and does it have an exterior pocket?
A: The model uses Hermès' Clou de Selle fastening with a flap and straps to secure the main compartment. It also has an exterior zipped back pocket, useful for keeping smaller items accessible without opening the main fastening. The Zip name refers to this pocket rather than a zipped main opening.

Q: What condition is this pre-owned bag in?
A: It is graded Good Condition. The exterior has light staining and discolouration on the fabric near the exterior zip. The interior is in good condition with light traces of use, and the hardware remains shiny with light scratches.

Q: What is included with this bag?
A: The product information lists a padlock, key, clochette and pouch. A clochette is the small leather cover used to hold the key. A box, dust bag or additional interchangeable bag body is not listed, so these should not be assumed to be included.

Q: When and where was this bag made?
A: The product information records the stamp as T (2015), indicating a production year of 2015. Its country of origin is listed as France. A date stamp identifies the recorded production year but does not, on its own, establish authenticity.

Q: How should I care for this Herbag?
A: Protect it from rain, prolonged direct sunlight and heat, and avoid contact with perfume, oils and ink. If the leather gets wet, gently wipe it with a soft, lint-free cloth. Do not overload the bag, and store it away from light with light stuffing to support its shape. For the existing fabric staining or any deeper cleaning, seek advice from Hermès or a specialist rather than attempting aggressive stain removal at home.