Q: What typically fits inside the Chanel CC Quilted Business Bag?
A: With approximate measurements of 46 × 33 × 13 cm, it’s designed for work essentials: A4 documents/folders, a diary or notebook, smartphone, compact wallet, keys and small pouches. It comfortably fits most 13–14 inch laptops; many slim 15‑inch devices can also fit, though bulky sleeves may be tight. We’re happy to do a tailored fit check for your specific device with this exact piece.

Q: Will it fit a 16‑inch laptop (e.g., MacBook Pro 16)?
A: The body size suggests a possibility, but the curved zip openings and internal structure can make 16‑inch laptops a tighter fit. For certainty, please share your device’s dimensions and we’ll test the fit for this bag.

Q: Does it come with a shoulder strap? Can I wear it crossbody?
A: This is a top‑handle briefcase with an approx. 8 cm handle drop and no strap listed under Accessories, so it’s intended for hand or crook‑of‑arm carry rather than shoulder or crossbody wear. If a detachable strap were included, it would be stated in the Accessories section.

Q: How secure is the closure and what is the interior layout?
A: It features two main zipped compartments for everyday security, plus an external front pocket and an external rear pocket for quick‑access items. The interior is lined in brown fabric for a neat, organised carry. Our listing photos show the exact layout of this piece.

Q: Is the hardware 24K gold‑plated?
A: Many earlier vintage Chanel bags were produced with 24K gold‑plated hardware, while later models use gold‑tone finishes without precious plating. Plating can vary by model and year, so please review our macro photos; we’re happy to advise on this exact piece.

Q: Where is it made and what brand markings should I expect?
A: This specific bag is labelled Made in Italy. Authentic Chanel bags typically feature “CHANEL” and “Made in France/Italy” markings and an interior serial sticker (for vintage eras). We can provide close‑ups of all stamps and the serial for your review.

Q: What accessories are included and how do you authenticate it?
A: Included with this item: serial number tag and luggage tag (see Accessories). Every item at A Retro Tale is rigorously vetted by our in‑house specialists using multi‑point checks of materials, stitching, stamps, serials and hardware. We stand behind the authenticity of every piece we sell.

Q: What is the condition of this piece?
A: Overall Good preloved condition. Exterior: light signs of use with scuffed corners and handle. Interior: very good with light signs of use. Hardware: scratches and some discolouration consistent with age. Please review the photos for the most accurate depiction.

Q: How should I care for the quilted leather and hardware?
A: Keep the leather away from moisture and oils, and be mindful of colour transfer from dark denim onto the brown leather. Wipe with a soft, dry cloth; condition smooth leather sparingly with a high‑quality neutral product after testing on a discreet area. Store it upright, lightly stuffed, in a breathable dust bag, and avoid letting hardware press into the leather to prevent imprints.

Q: Is this style unisex and suitable for travel or commuting?
A: Yes—its structured briefcase silhouette and neutral brown leather make it a refined, unisex option for the office and city commutes. It fits A4 documents and most 13–14 inch laptops. For air travel, dimensions may fit under the seat on many airlines as a personal item, but allowances vary—check your carrier’s guidelines if you plan to use it as your personal item.