Q: Are these Chanel Coco Mark dangling rhinestone and pearl earrings authentic?
A: Yes—every piece we sell is rigorously inspected and authenticated by our in-house specialists and trusted external partners. We stand behind the authenticity of all items we offer.

Q: Are they clip-on or for pierced ears?
A: This style exists in both clip-on and post-back variants in vintage collections. Please check the closure information on the product page or contact us to confirm the exact fastening for this pair.

Q: What materials are they made from?
A: Chanel costume jewellery typically features gold-tone base metal with glass pearls and crystal rhinestones. These are not solid gold pieces; composition can vary by season and model.

Q: Are they heavy to wear?
A: Dangling styles have a bit of presence but are generally comfortable for most wearers. If you have sensitive lobes, consider using comfort pads and limiting continuous wear time.

Q: How should I care for the rhinestones and pearls?
A: Keep them away from water, perfume and hairspray; wipe with a soft, dry cloth after each wear; store individually in a pouch; avoid ultrasonic cleaners or chemical dips. Minimise humidity to protect rhinestone foil backs and pearl finishes.

Q: Can missing stones or pearls be replaced?
A: Many professional jewellers can replace rhinestones or reattach faux pearls on vintage costume jewellery. Chanel boutiques typically do not service older costume pieces; contact us and we can advise suitable repair options.

Q: Do they come with the original box or papers?
A: Original packaging is included only if specifically stated in the listing. Vintage Chanel jewellery does not come with authenticity cards; instead, pieces often bear a Chanel hallmark/cartouche that our team verifies during authentication.

Q: How can I confirm the size and drop length?
A: Measurements (length/drop and width) are listed in the product details. If you need more information, we can provide exact measurements and additional photos or on-ear shots on request.

Q: Are they nickel-free and suitable for sensitive ears?
A: The exact alloy of vintage costume jewellery is not disclosed by the brand, so we cannot guarantee they are nickel-free. If you have sensitivities, we recommend using protective barrier pads and limiting wear time.

Q: What is your returns policy for earrings?
A: Please refer to our Returns page for current terms. For hygiene reasons, returns of pierced earrings may be restricted; clip-on earrings generally follow our standard returns policy.