Q: What can this Chanel CC Patent Quilted Shoulder Bag hold day to day?
A: With approximate measurements of 30 × 22 × 7 cm, it comfortably fits a large smartphone, long wallet, keys, sunglasses, passport, and a small cosmetics pouch. Slim tablets such as an iPad mini or similar 8–9 inch device can fit; thicker bottles or bulky pouches may reduce ease of closing the flap. Please refer to the Measurements for exact sizing.

Q: Can it be worn crossbody and is the strap adjustable?
A: It is designed as a shoulder bag with dual flat shoulder straps and an approximate 22 cm drop. The straps are not adjustable and the drop is typically not long enough for crossbody wear for most users.

Q: What does the serial number 6168296 indicate about its age?
A: This is a 6‑series Chanel serial, which dates to approximately 2000–2002. The internal serial helps identify the production period but, on its own, is not definitive proof of authenticity.

Q: What is included in the product information for this item?
A: This piece comes with an authenticity card and a serial number tag. Everything included is listed under product information; if an item such as a dust bag or box is not listed there, it is not included.

Q: How should I care for patent leather to keep it looking its best?
A: Avoid overfilling the bag and prolonged contact with contrasting colours to minimise colour transfer. Keep away from direct sunlight, heat, and moisture; if it gets wet, gently blot dry with a soft, non‑pilling cloth. For routine upkeep, wipe the patent surface with a clean, lint‑free cloth and store the bag upright, lightly stuffed, in a breathable dust bag, away from other items.

Q: Can patent leather become sticky and how do I prevent it?
A: Patent leather can feel tacky if exposed to heat or high humidity. Store the bag in a cool, dry place with good airflow, avoid plastic covers, and consider using silica gel packets when storing. Lightly buffing with a clean microfibre cloth helps remove fingerprints and surface film.

Q: Is patent leather waterproof?
A: Patent leather is water‑resistant but not waterproof. It handles light splashes, but prolonged exposure to rain or liquids can mark the finish. If contact occurs, blot dry promptly and allow the bag to air dry away from heat sources.

Q: Will black patent leather show colour transfer?
A: Dark patent leathers are generally more forgiving, but colour transfer from dyed fabrics (for example, dark denim) can still occur with friction or prolonged contact. Store separately and avoid resting the bag against freshly dyed textiles to reduce risk.

Q: How does A Retro Tale authenticate this Chanel bag?
A: Every item undergoes a multi‑point inspection by our in‑house experts, assessing materials, stitching, stamps, serial sticker/card, logo details, and hardware construction. We stand behind the authenticity of all items we sell and are happy to provide further product information on request.

Q: Can CHANEL service or refresh this bag in the future?
A: Many CHANEL boutiques offer after‑sales care and repair through their service programme. Availability depends on the assessment in store, the bag’s age, and parts availability; fees and timelines vary.