Q: Is this Gucci GG Running Multicolour 18kt Necklace authentic?
A: Yes. Every item at A Retro Tale is rigorously vetted by our in‑house experts and sold with our authenticity commitment. Shop with confidence.

Q: What materials is it made from? Is it solid gold and are the stones real?
A: This necklace is crafted in solid 18K (750) yellow gold and features a Double G pendant with multicoloured gemstones and gemstone stations along the chain. Gucci fine jewellery in 18K typically uses genuine gemstones and is not gold‑plated. Please review the photos and contact us if you’d like us to confirm the exact stone types for this piece.

Q: What is the chain length and is it adjustable?
A: The chain is adjustable up to approximately 40 cm and secures with a lobster clasp. If you’d like the precise wearable range (shortest–longest settings) or the pendant drop, message us and we’ll measure it for you.

Q: What are the pendant size and weight details?
A: The listed pendant width is approximately 1 cm. If you need the exact height and gram weight for comfort or layering, just ask and we’ll provide the measurements.

Q: How does it fasten and is it secure for everyday wear?
A: It fastens with a lobster clasp and has adjustment points for a tailored fit. It’s suitable for regular wear, but as with all fine jewellery, avoid hard knocks and remove it for sport or heavy activity.

Q: What hallmarks or stamps should I expect on Gucci fine jewellery?
A: Gucci 18K pieces typically bear the Gucci signature, “750” (for 18K gold), a country of origin—this necklace is Made in Italy—and sometimes a serial or maker’s mark. Stamps are usually on the clasp tag and/or near the pendant. Our close‑up photos show any marks present.

Q: Is it suitable for sensitive skin? Is there any nickel?
A: 18K yellow gold is generally alloyed without nickel and is typically well‑tolerated. Those with sensitivities should still monitor comfort; discontinue wear if irritation occurs and contact us for guidance.

Q: How should I care for 18K gold and the coloured gemstones?
A: Keep the necklace dry and away from perfumes, lotions, hairspray and cleaning chemicals. After wear, gently wipe with a soft, dry microfibre cloth. For periodic cleaning, use lukewarm water with a drop of mild soap, a very soft brush, rinse well and dry thoroughly. Avoid ultrasonic cleaners or chemical dips, which can be harsh on certain gemstones. Store it separately in a pouch or box to prevent scratches.

Q: Can the length be altered or can Gucci service this piece?
A: A competent jeweller can often add a small extender or extra jump ring to fine‑tune the length. Gucci boutique service for fine jewellery may be available at their discretion. Any modification can affect originality and resale value—feel free to ask us for non‑invasive options.

Q: What condition should I expect, what is included, and can I return it?
A: It is in Very Good Condition with gentle wear possible unless noted otherwise. This listing includes a box; only accessories specifically shown or listed are included. Returns are accepted under our standard policy—please see our Returns page for eligibility, timeframes and conditions, and ensure the item is returned in the same condition received.