Q: What is this keychain made from?
A: It is crafted in sterling silver (925), known for its bright lustre and timeless look. Light surface marks are normal with daily use and add character over time.

Q: Will sterling silver tarnish and how can I prevent it?
A: Yes—tarnish is a natural reaction of silver with air and certain substances. Minimise it by wiping the piece with a soft silver polishing cloth, keeping it dry, avoiding chlorine/bleach, and storing it in a soft pouch or flannel bag when not in use.

Q: How should I clean and care for it at home?
A: Gently polish with a silver cloth to remove light tarnish. For a deeper clean, use mild soapy water, rinse, and dry thoroughly with a soft lint‑free cloth. Avoid harsh chemicals and abrasive pads. Professional cleaning and polishing are available from Tiffany for sterling silver items they manufacture.

Q: Can the heart charm be engraved?
A: Many Tiffany sterling silver items can be engraved (machine or hand engraving) subject to service availability and assessment. If you wish to personalise this piece, contact Tiffany Client Care or visit a boutique to discuss options and lead times.

Q: How do I add or remove keys?
A: Tiffany key rings are typically made with either a split ring or a screw‑closure design. For split rings, slide keys on at the opening; for screw closures, fully unscrew, add keys, then tighten securely. Keep your key set streamlined to reduce wear and avoid unintentional opening.

Q: What are the measurements?
A: The piece measures approximately 7 × 4 cm overall. Please refer to the Measurements on this page for exact dimensions.

Q: What is included with this item?
A: This piece is sold as photographed. Everything included is listed under product information; if an item such as a box or pouch is not listed there, it is not included.

Q: How do you authenticate this Tiffany piece?
A: Every item at A Retro Tale is thoroughly vetted by our specialists. Authentic Tiffany sterling silver typically bears quality hallmarks (for example, a fineness mark such as 925) and the brand signature, but stamping alone is not proof—our multi‑point checks confirm materials, construction and markings.

Q: Can I use it as a bag charm?
A: Yes, many customers clip their keychains to a bag’s D‑ring for a stylish accent. As with any metal charm, contact and movement can cause light scuffs to hardware or leather, so attach thoughtfully and check for rubbing over time.

Q: How should I store it when not in use?
A: Store in a dry place inside a soft pouch or flannel bag, away from humidity and chemicals. Occasional gentle polishing will keep the silver bright and help delay tarnish.