Q: What typically fits inside this Chanel Caviar Shoulder Bag?
A: Based on the listed measurements of approximately 25 × 22 × 10 cm, it comfortably carries daily essentials such as a smartphone, medium wallet, keys, sunglasses, and small cosmetics. It can also hold an A5 notebook and may fit a compact tablet up to around 10 inches depending on the case. It does not fit A4 documents or a laptop. Please compare your items to the measurements for best results.

Q: Is caviar leather suitable for everyday use?
A: Yes. Chanel’s caviar leather is a pebbled calfskin known for its durability, structure, and resistance to light scratches, making it well suited to regular wear. Its textured grain also helps disguise minor marks over time.

Q: How should I care for and store caviar leather?
A: Wipe the exterior occasionally with a soft, dry cloth; avoid baby wipes, alcohol, or harsh cleaners. Keep away from prolonged moisture, oils, and dyed fabrics that could transfer colour. Store the bag lightly stuffed to maintain shape, in a breathable dust bag, away from direct sunlight or heat. For deeper cleaning or edge touch-ups, consult a professional leather specialist.

Q: Is the gold-tone hardware real gold plated?
A: Chanel historically used 24k gold-plated hardware on many bags produced prior to late 2008. After that period, the brand moved to gold‑tone finishes without real gold plating. As this piece is vintage, the exact plating depends on its production year; we are happy to advise further if you request the production period.

Q: Where will I find the serial number and what does it indicate?
A: On vintage Chanel bags, a small serial-number sticker is typically found inside the lining and helps indicate the production period. From 2021 onwards, Chanel replaced the sticker and card with an embedded microchip plate. If present, we can share the code on request to help you date the piece.

Q: What is meant by Coco Mark on this model?
A: Coco Mark refers to Chanel’s iconic interlocking CC logo motif, a signature house emblem that may appear on hardware or exterior detailing depending on the design.

Q: Can this be worn crossbody?
A: This model features dual shoulder straps with an approximate 30 cm drop and is designed to be worn on the shoulder. It is not intended for crossbody wear.

Q: How can I minimise the slight vintage smell noted in the condition?
A: Air the bag in a cool, dry, shaded place and avoid direct heat or sunlight. You can place an odour-absorbing sachet (such as activated charcoal) inside for 24–48 hours, ensuring it is contained in a pouch and kept away from direct contact with the leather. Avoid spraying perfume or using harsh deodorisers on the leather. For persistent odours, a professional leather care service is recommended.

Q: What routine helps prevent corner wear and strap rubbing?
A: Avoid overfilling, rotate where the bag rests to reduce friction, and be mindful of rough surfaces. Periodic professional conditioning of high‑wear points (corners, strap edges) helps maintain the finish on caviar leather.

Q: What is included with this item?
A: Everything included is listed under the product information on this page. If an item such as a dust bag or authenticity card is not listed there, it is not included. This piece’s product information indicates no additional items.

Q: How do you authenticate this bag?
A: Every item at A Retro Tale is carefully vetted by specialists using multi-point checks of materials, stitching, hardware, logos, stamps, and, where applicable, serial numbers or microchips. We stand behind the authenticity of all items we sell and can provide further details on request.