Q: Which model and colour is this bag?
A: This is the Chanel On The Road Flap Bag in the Large variant, in brown.

Q: What are the dimensions of this bag?
A: The bag measures 30 cm wide, 23 cm high and 12 cm deep. The listed handle measurement is 19 cm.

Q: What can I fit inside this bag?
A: Based on its dimensions, it should accommodate everyday essentials such as a phone, purse, keys, sunglasses and a small cosmetics pouch. Actual capacity depends on the size of your belongings and how you pack them. Laptop fit has not been confirmed, so compare your device with the measurements rather than relying on the Large model name.

Q: Can I wear this bag on the shoulder or crossbody?
A: This bag is listed as a shoulder bag, with a handle measurement of 19 cm. Shoulder fit will depend on your build and clothing. No separate strap measurement is provided, so crossbody wear cannot be confirmed.

Q: What condition is this pre-owned bag in?
A: It is in Very Good Condition overall. The exterior has minor rubbing on the corners, while the interior shows light traces of use. The hardware remains shiny with light scratches.

Q: Does this bag come with a dust bag and authenticity card?
A: Yes. The product information lists a dust bag, authenticity card and serial number tag. A box is not listed among the included items.

Q: Where was this bag made?
A: The country of origin is listed as Italy.

Q: How should I care for and store this bag?
A: Use a soft cloth for gentle surface care and avoid cleaning products that could alter the finish. Do not overfill the bag, and keep it away from prolonged sunlight and moisture. If it gets wet, carefully blot it dry with an absorbent, non-pilling cloth. Store it upright in its dust bag, with tissue paper protecting any straps or chains from marking the surface.