Q: What condition is this Hermès Charniére GM pendant necklace in?
A: This pre-owned necklace is in Very Good Condition, with light traces of use. The hardware remains shiny with light scratches.

Q: How long is the necklace?
A: The listed necklace circumference is 94 cm, making it a long necklace rather than a close-fitting style. The product information does not specify whether the length is adjustable.

Q: What colour is this necklace?
A: The listed colour is Ecru, a neutral shade. Please review the product photographs for the appearance of this particular piece, as screen settings can affect how colours look.

Q: Does the necklace come with a box?
A: Yes, a box is included according to the product information. No additional accompanying items are specified.

Q: What materials is the necklace made from?
A: The materials and metal composition are not specified in the product information. Please contact A Retro Tale for confirmation before purchasing if you need to check the finish or suitability for sensitive skin.

Q: Can I wear the necklace in the shower or while swimming?
A: It is best to remove it before showering, swimming or exercising. Avoid contact with water, perfumes, cosmetics and household chemicals to help preserve its appearance.

Q: How should I clean this pre-owned necklace?
A: Gently wipe the surface with a soft, dry cloth. As the materials are not confirmed, avoid soaking it or using abrasive polishes and chemical cleaners. Seek material-specific advice before attempting deeper cleaning or scratch removal.

Q: How should I store the necklace?
A: Store it separately in the included box, away from moisture, direct sunlight and heat. Arrange it loosely without tangles and avoid contact with other jewellery to help prevent further scratches.