Q: What are the bag’s dimensions and what will it hold day to day?
A: Based on the measurements on this page (approx. 37 × 27 × 11 cm), it comfortably fits A4 documents, a tablet and most 13-inch laptops in a sleeve, plus a small water bottle and daily essentials. For the best fit, please compare your device to the listed measurements.

Q: Is the Duty Free Tote see-through?
A: Yes. The body is crafted from mesh, so contents are partially visible. We recommend using the included zipped pouch and/or additional organisers for privacy and small items.

Q: How is it carried and what is the strap drop?
A: It features dual chain-and-leather shoulder handles designed for hand or shoulder carry. The drop on this specific piece is approximately 25 cm, as listed in the measurements.

Q: Does this item include a pouch or other items?
A: This piece includes a detachable internal zipped pouch. Everything included is listed in the product information; if an item like a dust bag isn’t listed there, it is not included.

Q: Does the tote have a closure?
A: It has an open top for easy access. We suggest keeping valuables in the zipped pouch and using organisers to keep smaller items secure.

Q: What materials is this style made from?
A: The Duty Free line is typically made from a lightweight mesh body with leather trim and chain-detailed leather handles, with a removable zipped pouch. This specific piece matches that configuration in black.

Q: Is the mesh durable enough for everyday use?
A: The mesh is designed to be lightweight and sturdy, but like all open-weave materials it can snag. Avoid overfilling and contact with sharp or abrasive surfaces. If a snag or small hole occurs, a professional leather goods repairer can stabilise or mend the area.

Q: How should I care for the mesh and leather trim?
A: Wipe leather gently with a soft, dry cloth and use a quality leather cleaner/conditioner sparingly. Spot clean mesh with a barely damp cloth and mild soap; do not machine wash or soak. Allow to air dry away from direct heat. Store the bag loosely stuffed in a breathable dust bag, away from sunlight and humidity.

Q: Where is this bag made?
A: This piece is made in Italy, as indicated on the product information.

Q: How does A Retro Tale authenticate this item?
A: Every item is inspected by our in‑house experts using multi‑point checks (materials, stitching, hardware, stamps and brand markings). We stand behind the authenticity of all items we sell and can provide additional details on request.