Q: When was this Chanel CC Quilted Bag made?
A: The product information dates this bag to 1997–1999 and lists its partially masked serial number as 5******.

Q: What size is this bag?
A: This is the Medium variant, measuring 29 cm wide, 23 cm high and 9 cm deep. The listed handle measurement is 25 cm.

Q: What can I fit inside this bag?
A: Based on its dimensions, it should accommodate everyday essentials such as a phone, a small purse, keys and a few cosmetics. Actual capacity depends on the interior layout and the size of your belongings. Avoid overfilling it to help preserve its shape.

Q: What condition is this pre-owned bag in?
A: It is rated Very Good Condition. The exterior has wear and scuffing on the corners, a pen mark on the leather and wear on the closure flap. The interior shows light signs of use, while the hardware remains shiny with light scratches.

Q: Is this bag made from lambskin or caviar leather?
A: The condition description refers to leather, but the specific leather type is not stated in the product information. Please contact A Retro Tale for confirmation rather than assuming it is lambskin or caviar.

Q: Does this bag come with an authenticity card, box or dust bag?
A: The product information lists a serial number tag. An authenticity card, box and dust bag are not listed, so please do not assume they are included.

Q: Where was this Chanel bag made?
A: The country-of-origin label identifies this bag as made in Italy.

Q: How can I protect the beige colour from colour transfer?
A: Avoid prolonged contact and repeated rubbing against dark clothing, particularly fabrics that may release dye. Chanel recommends keeping light and dark colours from prolonged contact to minimise colour transfer onto leather or clothing.

Q: How should I clean and store this vintage Chanel bag?
A: Gently wipe it with a soft cloth and avoid cleaning products that could alter the finish. Keep it away from prolonged sunlight and moisture; if it gets wet, carefully blot it with an absorbent, non-pilling cloth. Store it upright in a protective pouch with tissue paper supporting its shape and protecting it from any straps or chains. For the existing pen mark, seek specialist advice rather than attempting removal with household chemicals.