Q: What are the dimensions of this Chloé Mini Penelopé Bag?
A: This bag measures 21 cm wide, 15 cm high and 10 cm deep. The listed handle measurement is 12 cm, and the strap measurement is 45 cm.

Q: What can I fit inside this mini bag?
A: Its compact dimensions make it best suited to small essentials, such as a cardholder, keys and lipstick. Phone fit depends on your device and case, so compare their dimensions with the bag's measurements. Usable space will be smaller than the external dimensions.

Q: How can I carry the bag?
A: You can carry it by the top handle or use the included shoulder strap. Chloé describes the Mini Penelope soft shoulder style as suitable for arm, shoulder and crossbody wear; the fit of this particular piece will depend on your height and clothing, so check the listed 45 cm strap measurement.

Q: What condition is this pre-owned bag in?
A: This item is in Very Good Condition. The exterior has minor rubbing on the corners, the interior shows light traces of use, and the hardware remains shiny with light scratches.

Q: Does it come with a shoulder strap, dust bag or box?
A: A shoulder strap is listed in the product information. A dust bag, box and authenticity card are not listed, so please do not assume they are included.

Q: What colour is this particular bag?
A: The product information identifies this bag as white. This is the colour recorded for the individual item, rather than an official Chloé shade name.

Q: Where was this bag made?
A: The country-of-origin label and product information both identify Italy as the country of origin.

Q: Should I be careful when wearing this white bag with dark clothing?
A: Yes. Dye from dark denim or other non-colourfast fabrics can transfer onto light-coloured bags through rubbing. Limit prolonged contact with these fabrics, especially when they are damp, and seek specialist advice if staining occurs rather than trying harsh household stain removers.

Q: How should I care for this pre-owned Chloé bag?
A: Follow any item-specific care instructions available. Chloé advises checking the care label or Digital Product Passport and contacting a boutique or Customer Service if you are unsure. As this listing does not specify the material, confirm it before applying cleaners, conditioners or protective sprays.