Q: What fits inside the Chanel Classic Medium Double Flap?
A: With approximate dimensions of 25.5 × 15.5 × 6.5 cm, it’s ideal for essentials: a large smartphone, compact wallet or cardholder, keys, lipstick, and slim sunglasses in a soft case. The double‑flap construction slightly reduces usable space, so full‑length continental wallets and small tablets are typically too snug. Please refer to the Measurements on this page for this exact piece.

Q: Is the chain strap adjustable, and can I wear it crossbody?
A: The chain is not adjustable. You can wear it doubled (approx. 23 cm drop) for a shorter shoulder carry or as a single chain (approx. 42 cm drop) for a longer shoulder carry. On most wearers the Medium sits fairly high when worn crossbody.

Q: How secure is the closure and what pockets does it have?
A: The Classic Double Flap uses a CC turn‑lock on the outer flap and a snap on the inner flap for added security. Typical compartments include a main section, a front slip pocket under the flap, a zipped pocket on the underside of the outer flap (often nicknamed the “love‑letter” pocket), a lipstick slot and interior slip pockets, plus an exterior back pocket.

Q: What is Chanel “Caviar” leather and how does it wear?
A: Caviar is Chanel’s pebbled calfskin known for its structured feel and relative scratch resistance. Compared with lambskin, it generally holds its shape better and shows fewer surface marks with mindful use. Care as with all natural leathers: wipe with a soft, dry cloth; keep away from moisture and oils; be mindful of colour transfer from dark denim; and store lightly stuffed in a breathable dust bag.

Q: Will the chain leave marks on the leather when stored?
A: Chain impressions can occur if the strap rests against the flap in storage. To minimise marks, tuck the chain inside and pad it with a soft cloth or felt, avoid over‑stuffing, and store the bag upright and lightly filled to maintain its shape.

Q: Is the gold‑tone hardware 24K gold‑plated?
A: Chanel moved away from 24K gold‑plated hardware around the late 2000s. Later pieces typically feature gold‑tone metal rather than 24K plating. As this bag is a 19‑series, it is generally associated with gold‑tone hardware without precious plating.

Q: What does serial number 19175227 indicate?
A: Serial numbers beginning with “19” are commonly associated with the early–mid 2010s. Serial codes indicate production windows rather than exact dates. We’re happy to help with further dating details on request.

Q: What accessories are included with this item?
A: As listed under Accessories, this piece comes with a dust bag, authenticity card and serial number tag. If an accessory isn’t mentioned there, it isn’t included—feel free to ask us to confirm.

Q: Does it have an authenticity card or a microchip?
A: Older Chanel bags feature a hologram serial sticker and an authenticity card; more recent models (from around 2021) transitioned to an embedded microchip. This specific piece includes an authenticity card and serial number tag as noted.

Q: How do you authenticate this bag?
A: Every item at A Retro Tale is rigorously vetted by our in‑house experts through multi‑point checks of materials, stitching, hardware, stamps, serial sticker era details and overall construction. We stand behind the authenticity of all items we sell.

Q: Can Chanel repair or service the Classic Flap?
A: Chanel boutiques offer care and repair services subject to assessment and parts availability, and many owners also use reputable independent leather specialists for cleaning and restoration. We’re happy to advise on typical options and how to prepare for a boutique assessment.

Chanel

Classic Medium Double Flap Bag

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