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A Retro Tale
CONTACT US
You are always welcome to contact us if you have any questions:
Monday – Friday 9 - 17 CET
+ 46 10–160 60 44
[email protected]
Backed by H&M GROUP
A Retro Tale AB - Organisationsnummer 559038-7444
We are proud to offer only the finest certified vintage and second-hand fashion accessories from the world's most exclusive fashion houses. All products meet our strict standard of excellence | About us
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Digital Certificate of Authenticity – Security and value for Your Investment
In addition to our own authenticity guarantee, we also offer certificates of authenticity issued by independent and industry-leading third-party services:
- Entrupy
- Real Authentication
These services specialize in various brands and product categories to ensure the highest possible accuracy. When you purchase this service, you receive a certificate from one of these leading and independent companies. Please note that if you order more than one product, the service will apply to only one of the items in your order.
Why choose a third-party certificate of authenticity?
Ensure authenticity: In addition to A Retro Tale’s authenticity guarantee, a well-known independent party verifies the authenticity.
Enhance value: A certificate makes resale easier and helps maintain the product’s market value.
Insurance documentation: Perfect to have if your insurance company requires proof of authenticity.
The certificate is delivered digitally to your email address 17 days after you purchase, making it simple and convenient.
With our certificate of authenticity, you gain both security and added value—an investment in your investment!
Please note that Jaquemus, Longines, Tiffany, Van Cleef and Cartier items are not eligible for the Certificate of Authenticity. However, some products may already include their original authenticity card. Additionally, please be aware that delivery times may vary due to the certificate creation process.
Condition
Dimensions
Please note that the majority of our items are vintage and therefore have tales to tell unless stated otherwise. Therefore, please look at pictures, descriptions and measurements provided as they give you the best idea of the story this item has to tell.
* Please note that when you buy a vintage product, the dimensions may vary slightly from a new one depending on previous care and storage.
Product Information
SHIPPING
All orders are insured and trackable. Once your shipment has been issued, a link to our Track & Trace service will be provided where you can track your shipment and check delivery status online.
A Retro Tale offers free shipping to most EU countries. Click here to see the full list of eligible countries.
Outside EU, Åland and UK: Please note that customers outside of EU, Åland and UK are responsible upon delivery for any import duties, goods and services tax (GST), value added tax (VAT), customs fees, and any other tax on top of the A Retro Tale listed price. Delivery delays may occur due to external factors such as customs clearance, holidays etc.
We offer secure shipping via DHL and UPS with the following delivery time:
Europe: 1-4 business days.
Outside Europe: 3-6 business days.
If you have any questions about customs, duties, or taxes, feel free to contact our customer service team — we’re happy to help!
RETURNS
A Retro Tale offers 14 days return policy upon receipt of your order.
In order to request a return, please email [email protected] with your order number and state ”return request” in your email. From there, our Customer Support will confirm that your return request has been approved and further instructions will be provided by email.
Please note that the return shipping fee is covered by the returnee and all return shippings to A Retro Tale must be traceable. Thus, please retain your receipt of shipping and tracking number until your return has been completed and you have received your refund.
Please allow up to 10 business days for your return to be completed from the return shipping date as shipping time might vary depending on shipping country and shipping provider.
Delivery & Returns
AUTHENTICITY GUARANTEED
A Retro Tale specialises in vintage and pre-owned goods from the world's most loved fashion houses. We guarantee that all of our products are 100 percent authentic. Every item sold on our site undergoes a rigorous authentication process, in which our experts delve deep into the heritage of a brand via its craftsmanship techniques. This requires a rigorous and methodical process.
For us, authentication is about more than expertise; it offers a fascinating insight into the history of fashion and the craftsmanship involved in production.
Authentication
Contact an expert
Fast delivery, fully insured and traced
Free shipping & duty to EU, UK & NO
14-day money-back guarantee
We own all listed products
Made in
USA
General condition
Product number:
RA000001
VERIFIED EXPERT
The authenticity of this bag has been checked and certified by Johanna, who has 10 years of experience in vintage and luxury bags.
LET AN EXPERT HELP YOU
Monday – Friday 9–17
+ 46 10–160 60 44
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