Q: What typically fits inside the Chloé Medium Paddington?
A: Based on the listed measurements (approx. 35 × 20 × 13 cm), it comfortably holds daily essentials such as a long wallet, large smartphone, keys, sunglasses case, a small cosmetics pouch, a compact umbrella, and a small tablet (around 8 inches). It is not intended to carry A4 folders or a laptop. Please refer to the Measurements on this page for exact sizing.

Q: Is the Paddington considered heavy?
A: Yes, this style has a substantial feel due to its thick grained leather and the signature metal padlock, which is notably weighty. Early editions are known for heavier padlocks than later ones. If weight is a concern, you can carry the bag without the padlock attached to reduce heft.

Q: How do the padlock and key work day to day?
A: The two zip pulls meet at the centre; you can thread the padlock through the metal eyelets to discourage casual opening. Many owners leave one side unlocked or do not lock the bag for quick access, keeping the key in the leather clochette. Avoid forcing the lock; if it ever resists, stop and realign the zipper eyelets before securing.

Q: Does this model come with a shoulder strap?
A: The classic Medium Paddington is designed for hand or crook-of-arm carry with dual rolled handles and does not include a long shoulder strap. Shoulder wear depends on personal fit and layers; please refer to the handle measurement (approx. 22 cm).

Q: How should I care for the black grained leather and gold-toned hardware?
A: Wipe the leather occasionally with a soft, dry cloth and, if needed, apply a small amount of neutral leather conditioner to a hidden area first. Keep away from prolonged moisture and direct heat. Store the bag stuffed to maintain shape, in a breathable dust bag, and consider wrapping or detaching the padlock when storing to minimise rubbing on the leather and hardware. Hairline scratches and a gentle patina on gold-tone hardware are normal with vintage use.

Q: The zip feels stiff or the two zips don’t separate at the ends—is that normal?
A: Variations exist across production years. Some Paddingtons have “breakaway” ends while others do not, and a firmer zip action is common on vintage pieces. Use light, even pressure and avoid oils; a tiny touch of neutral wax (for example, beeswax) on the teeth can help. If resistance persists, consult a professional bag repairer rather than forcing the zip.

Q: What are key authenticity markers for a Chloé Paddington?
A: Look for quality, supple grained leather; a weighty padlock with clean, crisp Chloé engraving; consistent hardware finish; an interior Chloé heat stamp; and a small leather tab with a serial/date code inside (formats vary by year). Many authentic examples use YKK zips, but zipper branding and teeth type can vary and are not definitive on their own. As with all our items, this piece has been carefully authenticated by A Retro Tale.

Q: What accessories are included with this item?
A: This specific bag includes a padlock and key, as listed under Accessories. Everything included is always detailed in that section; if you have questions about additional items, please ask us to confirm.

Q: Can the padlock or key be replaced if lost?
A: The padlock is removable, and replacement keys or padlocks occasionally appear through after‑sales services or reputable repair specialists and the secondary market. Availability varies by time and region, so we recommend contacting a trusted repairer or Chloé customer care for current options.

Q: Where was this bag made?
A: Many Paddington bags were crafted in Italy. This piece is labelled Italy, as noted under Country of Origin.

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