Q: Are these Chanel Coco Mark Dangling Rhinestone Earrings authentic?
A: Yes. Every item at A Retro Tale is rigorously vetted by our in‑house experts and sold with our authenticity commitment. Shop with confidence.

Q: What are they made from? Are they solid silver?
A: Chanel fashion (costume) jewellery is typically crafted from plated base metal (often brass) with a silver‑tone finish and crystal/rhinestone embellishment. These earrings feature rhinestone‑set CC logo studs with asymmetrical chain drops and charms. They are not solid sterling silver unless explicitly stated. If you’d like us to confirm any specific composition details for this pair, just ask and we’ll check the hallmarks and provide close‑up photos.

Q: How long are they and how do they look on?
A: The listing notes approximately 10 cm (drop length) x 1.7 cm (width) x 1.5 cm (depth). At ~10 cm, they read as statement “shoulder‑duster” drops with elegant movement. If you’d like the gram weight or an on‑ear scale photo, message us and we’ll provide it.

Q: How do they fasten and are the backs secure?
A: They are for pierced ears with a post‑back; Chanel costume earrings commonly use friction (butterfly) backs. Always push the backs on firmly until they seat, and consider larger disc or silicone stabilisers for extra support with long drops. Contact us if you’d like us to confirm the exact backs supplied with this pair.

Q: Are they heavy or uncomfortable to wear?
A: Statement, multi‑chain drops naturally have some movement and presence, but most wearers find them manageable for occasions. If your piercings are soft or stretched, use comfort disc backs or lobe support stickers to distribute weight, and avoid wearing them during vigorous activity.

Q: Are they suitable for sensitive ears? Are they nickel‑free?
A: Costume jewellery may contain nickel. If you have sensitivities, limit wear time at first, consider barrier products on contact areas, and discontinue use if irritation occurs. For highly sensitive ears, wearing over hair/skin‑friendly accessories or opting for medical‑grade/higher‑karat metals on other days can help. We’re happy to advise further.

Q: How should I care for the silver‑tone plating and rhinestones?
A: Keep them dry and avoid direct contact with water, perfume, lotions, hairspray and hand sanitiser. After wear, gently wipe with a soft, dry microfibre cloth; do not soak, use ultrasonic cleaners or chemical dips. Store each earring separately in a pouch/box to prevent scratches and tangling of the chains, and fasten the backs when storing so the post doesn’t bend.

Q: Will the plating or stones show wear over time? Can I wear them in the shower or while swimming?
A: Prolonged moisture and friction can accelerate plating wear and loosen/dull rhinestones. Do not wear them in the shower, swimming, or when exercising. Handle with care to avoid knocks to the chains and charms.

Q: Can missing stones be replaced or the finish replated?
A: Many costume‑jewellery workshops can re‑set rhinestones, tighten posts and perform light replating. Chanel boutiques may offer services at their discretion depending on the piece and season; availability for older costume styles varies. We don’t perform in‑house alterations but can suggest reputable specialists on request. Note that modifications may affect originality and resale value.

Q: What hallmarks or stamps should I expect on Chanel earrings?
A: Most Chanel costume earrings feature an oval or round cartouche stamped CHANEL and often “Made in France/Italy,” with certain eras including a season/date code. Placement and format vary by period. Our listing photos will show any stamps present on this pair.

Q: What condition should I expect, what’s included, and can I return them?
A: They are in Very Good Condition with light signs of careful wear possible unless noted otherwise. This listing includes no accessories unless specifically shown or stated. Returns are accepted under our standard policy—please see our Returns page for eligibility, timeframes and conditions, and ensure the item is returned in the same condition received.