ChanelJumbo Shiva Flap Bag

Q: What are the measurements of this Chanel Jumbo Shiva Flap Bag?
A: This bag measures approximately 31 cm wide, 18 cm high and 7 cm deep. Use these item-specific measurements rather than a general Chanel Jumbo size guide, as dimensions can differ between models.

Q: What can I fit inside this bag?
A: Based on its dimensions, it should accommodate everyday essentials such as a phone, wallet, keys and a few small cosmetics. Actual capacity depends on the size of your belongings and how you arrange them. Avoid overfilling the bag to help preserve its shape.

Q: Can I wear this bag on the shoulder or crossbody?
A: This item is listed as a shoulder bag, with a strap measurement of 28 cm. Crossbody suitability and a longer strap setting are not confirmed in the product information, so do not assume it will fit comfortably across the body.

Q: What condition is this pre-owned bag in?
A: It is rated Good Condition. The exterior has rubbing and scuffing on the corners and edges, while the interior shows light traces of use. The hardware remains shiny with light scratches. Please review the photographs alongside these condition details before purchasing.

Q: When was this Chanel Shiva bag made?
A: The product information dates this bag to 2012–2013 and records its partially masked serial number as 17******.

Q: What colour is this bag, and where was it made?
A: This bag is black, and its country-of-origin label indicates Italy.

Q: Does this bag come with a box, dust bag or authenticity card?
A: The product information lists a serial number tag. A box, dust bag and authenticity card are not listed as included, so please do not assume they accompany this item.

Q: How should I clean and protect this bag?
A: Chanel recommends gentle care with a soft cloth and avoiding care products that could damage the finish. Keep the bag away from prolonged sunlight and moisture. If it gets wet, carefully blot it with an absorbent, non-pilling cloth. For stains or treatment advice, consult a Chanel boutique rather than attempting to remove the existing scuffs with household products.

Q: How should I store this bag when it is not in use?
A: Store it upright in a protective pouch, away from sunlight and moisture. Wrap any straps or chains in tissue paper to reduce contact with the bag's surface. A storage pouch is recommended for care but is not listed as included with this item.