Tiffany & Co Heart and Arrow Silver Necklace

Q: What are the pendant dimensions and chain length?
A: The heart-and-arrow pendant is approximately 1.2 × 1.5 × 0.8 cm, and the chain measures about 46 cm (roughly 18 inches). On most wearers this sits around the collarbone for everyday wear. Please refer to the Measurements section for the exact figures for this piece.

Q: What is it made from, and what hallmarks should I expect?
A: It is crafted in sterling silver (.925). Tiffany pieces typically carry clear metal and maker hallmarks such as “Tiffany & Co.” and “925”, with stamp style and placement varying by era and country. Hallmarks may appear on the pendant reverse or near the clasp on the chain.

Q: Will sterling silver tarnish, and how can I keep it bright?
A: Yes—tarnish is natural for sterling silver. Minimise exposure to air, sulphur, perfume, lotions and household chemicals. Store the necklace completely dry in an anti‑tarnish pouch or soft flannel. To clean, use a quality silver polishing cloth and gentle back‑and‑forth strokes; for light soil, warm water with a mild soap, rinse well and dry thoroughly.

Q: Can I wear it in the shower, swimming or at the gym?
A: It’s best to remove sterling silver before bathing, swimming (chlorine and salt accelerate tarnish) and workouts (sweat and products can dull the finish). Put jewellery on last after skincare, fragrance and hair products, and take it off first at the end of the day.

Q: Is the chain length adjustable?
A: This necklace fastens with a spring ring clasp and is supplied in a fixed length of approximately 46 cm. It does not have factory adjustment rings. A professional jeweller can add a shortening ring or supply a different-length Tiffany chain if desired.

Q: Is sterling silver suitable for sensitive skin?
A: Sterling silver is 92.5% pure silver alloyed mainly with other metals (commonly copper). Many people with sensitivities find sterling silver comfortable, but individual reactions vary. If you have a known metal allergy, we recommend trying sterling silver for short periods first or consulting a jeweller.

Q: How do you authenticate this vintage Tiffany necklace?
A: Every item at A Retro Tale is vetted by our specialists using multi‑point checks of materials, construction, stamps and overall workmanship. We stand behind the authenticity of all items we sell. Please note Tiffany & Co. currently does not offer an external authentication service for merchandise.

Q: Can Tiffany service or polish this piece in future?
A: Tiffany offers professional cleaning, polishing and repairs for their pieces. You can visit a Tiffany & Co. store or contact their Client Care for available services on sterling silver jewellery.

Q: What clasp does it have, and is it secure for daily wear?
A: It features a spring ring clasp, a classic and secure closure when properly fastened. Always ensure the ring is fully closed and periodically check jump rings for tightness to maintain security.

Q: What accessories are included with this item?
A: This necklace comes with a box as listed under Accessories. If an item such as a dust pouch or care cloth is not listed, it is not included with this specific piece.