Q: Is the Gucci New Jackie Bag new or pre-owned?
A: This is a pre-owned bag in Very Good Condition. 'New Jackie' is the model name, not a description of its condition.

Q: What are the measurements of this bag?
A: This bag measures 38 cm wide, 25 cm high and 9 cm deep. The listed handle measurement is 23 cm and the strap measurement is 55 cm; these are not specified as drop measurements.

Q: What can I fit inside this Gucci New Jackie Bag?
A: Based on its measurements, it should accommodate everyday essentials such as a phone, wallet, keys and a small cosmetics pouch. Actual capacity depends on the size of your belongings and the bag's internal shape, so avoid overfilling it.

Q: Does it come with a shoulder strap, and can it be worn crossbody?
A: A shoulder strap is included, and this item is classified as a shoulder bag. Crossbody suitability is not confirmed in the product information, so please ask for clarification on the strap's usable length before purchasing if this is important to you.

Q: What signs of wear does this bag have?
A: The exterior is in very good condition, with minor scuffing on the piping and wear on the strap. The interior is in good condition, with light signs of use and slight discolouration. The hardware remains shiny with light scratches.

Q: What is included with this bag?
A: The product information lists a dust bag and shoulder strap. A box and authenticity card are not listed as included.

Q: What colour is this bag, and where was it made?
A: The bag is listed as red, and its country of origin is Italy.

Q: How should I clean and care for this Gucci bag?
A: Gucci recommends gently wiping handbags with a soft, dry cloth and avoiding cleaning or protective products that could alter the finish. Keep the bag away from direct sunlight, heat, humidity, rain and rough surfaces. If it gets wet, gently dry it straight away with a soft cloth. As this item's material is not specified, seek material-specific advice before attempting deeper cleaning.

Q: How should I store the bag when it is not in use?
A: Store it in the included dust bag, away from direct light, heat and humidity. Do not place other items on top, as this can affect its shape or scratch the surface.