Q: What condition is this Chanel Coco Mark Lady Bug Necklace in?
A: This pre-loved necklace is in very good condition, with light traces of use. The hardware remains shiny with light scratches. Please review the product photographs for a closer look at its appearance.

Q: What size is the necklace, and is it adjustable?
A: The product information lists a necklace perimeter of 21 cm. Adjustability and the available wearing lengths are not specified, so please contact A Retro Tale to confirm the fit before purchasing.

Q: Is this necklace made from sterling silver?
A: The listed colour is silver, but the metal composition is not specified. The colour description does not confirm sterling silver or a particular plating.

Q: Does the necklace come with a box or other accessories?
A: No accessories are included with this necklace, as stated in the product information.

Q: How should I clean this necklace?
A: Following CHANEL’s costume jewellery guidance, gently wipe it with a soft, dry cloth to preserve its shine. Do not use water, soap, detergents or chemical cleaning solutions, as these may damage the finish.

Q: Can I wear the necklace in the shower, while swimming or during exercise?
A: Remove it before showering, swimming or exercising. CHANEL advises avoiding contact with water and removing costume jewellery during exercise to protect it from knocks and scratches. If it gets wet accidentally, dry it carefully with a soft, absorbent, lint-free cloth.

Q: Can the finish become dull or worn over time?
A: CHANEL notes that air, moisture and skin acidity can affect the shine and finish of costume jewellery over time. Apply perfume and make-up before putting the necklace on, avoid direct contact with cosmetic products, and gently wipe it after wearing.

Q: How should I store the necklace?
A: Store it separately from other jewellery in a soft pouch or a lined compartment to help prevent scratches. Keep it away from moisture, high temperatures and prolonged exposure to sunlight. A storage pouch is not included with this item.